The second-hand marketplace Users Voice Displeasure Over Size Updates
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has altered its measurement guidelines for female and kids' apparel but did not contact all users about the change.
Digital Channels Response
Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category than originally posted because of the remapping.
Vinted explained the updated approach better aligns with similar services.
They have suggested members to review their products and adjust the sizing manually if necessary, resulting in member annoyance.
Measurement Approach Updates
Previously, the measurements included one number and one letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size was formerly size 12 but currently displays as UK 16-18.
Member Accounts
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, located in Scotland, explained products she uploaded featuring size 14 markings were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Necessary Adjustments
Charlotte Lunn, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential following partial earnings loss," she said.
Service Background
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: last year, the platform withdrew an update concerning shipment methods after backlash from users.
